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Flexibility

All of our projects are customized to meet the needs of each individual client and their objectives. There are no "cookie cutter" solutions. One of the first considerations is "how do we customize our systems to fit your needs?", we never simply try to force your project into our systems.

Whether a project is requested by a small local company or a large multi-national corporation, PerformaLogics Inc. has the shopper infrastructure to manage almost any project, in almost any language. From small rural communities to major centers, PerformaLogics Inc. has thousands of shoppers situated nationally and internationally.

Need immediate help with an urgent situation? PerformaLogics Inc. can set up and deploy quickly. Need to make a change mid-way through a project? We can do this in a matter of minutes and usually at no cost, versus the industry standard of a minimum of a week and hundreds if not thousands of dollars.

PerformaLogics was asked to build, deploy and manage a project in France with a one week launch date requirement. Within four days, the project was built and ready for deployment. Our expertise and shopper network allowed us to source personnel specialized in call centre management who, over the course of the project, conducted thousands of telephone Mystery shops. The customer indicated that the project was one of the biggest successes they had seen.

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Contact PerformaLogics to get more information on our flexibility to meet your unique needs.

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Surveys

Identify with your customers by collecting real-time customer feedback to gauge customer satisfaction, improve loyalty and identify key drivers using PerformaLogics Employee and Customer Survey solutions.

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Mystery Shopping

Gather time sensitive, critical performance data pertaining to operations, compliancy, customer programs and more using PerformaLogics Mystery Shopping services.

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Employee Rewards

Maximize employee performance, loyalty and productivity with My Rewards Unlimited, a cost effective and flexible employee recognition, retention and rewards program.

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